Do you need support with your SEN child? Book a telephone consultation to speak with our SEND specialists.
Welcome to the ASK-SEND Support Line.
This service is here to give parents and carers of children aged 2 to 5 with Special Educational Needs (SEN) a safe and supportive space to reflect on their child’s needs, explore what’s going well and think together about helpful strategies.
Every family’s journey is unique, and we’re here to listen and offer guidance that suits your child.
This service involves families booking a telephone consultation. Calls are supported by an Educational Psychologist, Health Visiting SEND Specialist, and Special Educational Needs Coordinator (SENCo). Please advise that there is an allotted time of up to 30 minutes per call.
If you would like to book a telephone consultation to discuss your child (aged 2-5 with SEN) please complete the short form below. You will receive an email confirmation of your booking in due course (expected to be no later than 5 days from submission).
Information sharing and storage: the information provided will be discussed by professionals to identify the support your child needs. Everyone working for Royal Greenwich Children’s Services & Greenwich 0-4 Health Visiting service (Bromley Health Care) has a legal duty to keep information about you and your child confidential. We only ever use or pass on information if people have a genuine need for it. Law strictly controls the sharing of some types of very sensitive personal information. Anyone who receives information from us is also under a legal duty to keep it confidential. Information may also be collected and stored on Royal Greenwich Council Children’s Services & Greenwich 0-4 Health Visiting service (Bromley Healthcare) databases.
Safeguarding: Please note that we have a statutory duty to safeguard and promote the welfare of all children. If, during any interaction with our services, information is shared that indicates a child may be at risk of harm, neglect, or abuse, we are legally required to act upon it. This may include recording the concern and sharing relevant information with safeguarding partners such as Children’s Social Care, health professionals, or other authorised agencies. We will always seek to work transparently with parents and carers wherever it is safe and appropriate to do so. However, our responsibility to protect the safety and wellbeing of a child may, in some circumstances, require us to make a referral without prior consultation.
Please note: by signing up to a ASK-SEND session you are agreeing to the information sharing and safeguarding procedures outlined above.